Accessibility

Where we stand

We build to WCAG 2.1 Level AA. Measured against it, House of Nat is partially conformant: most of it meets the standard, and the specific places it does not are listed further down rather than left for you to discover.

What we've done

• Keyboard. Every control on the website can be reached and operated with the keyboard, the focused element is always visibly outlined, and “Skip to content” is the first thing you reach on a page.
• Screen readers. The app has been gone through with VoiceOver on iPhone. Buttons that show only an icon carry a spoken label, so nothing announces itself as just “button”.
• Contrast. All text meets at least 4.5:1 against the background behind it. The dimmest tone we use measures 4.6:1.
• Movement. If your device is set to reduce motion, the film on the homepage does not play — you get a still frame instead. Nothing on the site flashes, and nothing auto-scrolls.
• Text size. App text follows your iOS text size setting. The website reflows at 200% browser zoom without losing content or scrolling sideways.
• Captions. Workout videos carry English captions.
• Structure. Pages have real headings in order, a descriptive title, and a declared language, so a screen reader can navigate by heading instead of reading everything.

What isn't finished

Four things we know about:

• Captions are machine-generated. They are produced automatically and a person has not checked all of them yet, so some words will be wrong — exercise names especially. We are working through them.
• No audio description. The instruction is spoken out loud as the movement happens, but some form cues are only shown, not said. If you cannot see the screen, parts of a workout will not reach you.
• Large text crowds some app screens. At the biggest iOS text sizes a few screens get tight and text can sit closer together than it should. Nothing becomes unusable, but it is not clean yet.
• Nobody independent has audited us. Everything above is our own testing. We have not had an outside accessibility audit, and we would rather say so than imply otherwise.

If something blocks you

Tell us and we will fix it. Email hello@houseofnat.com with what you were trying to do, which screen you were on, and what you use to get around — VoiceOver, keyboard only, larger text, whatever it is. That last detail is usually what makes a problem reproducible.

We reply within five business days. If the fix is quick you will get it in the next release; if it is not, we will tell you what we are doing about it and roughly when.

If something is blocking you right now and you would rather not wait, say so and we will sort it out with you directly.

How we tested

• Automated checks with axe-core on every page of the website you can reach without signing in — twelve pages, no violations at the last run. The member pages behind sign-in have not had the same automated pass yet.
• Keyboard-only passes through signup, checkout and the member screens.
• VoiceOver on a physical iPhone, screen by screen.
• Contrast calculated from the actual color values rather than eyeballed.
• Reduced motion and enlarged text set at the system level and the product used that way.

This statement covers houseofnat.com and the House of Nat iOS app. We review it whenever we ship something that changes how the product is navigated, and at minimum before each release.

How to reach us

Questions about this document go to hello@houseofnat.com, or by post:

Natalie Bode Media LLC
3680 Wilshire Blvd, Ste P04 #A166
Los Angeles, CA 90010